By registering an account or placing a wager with Winsly, you enter into a binding legal contract with the operator. This document sets out the obligations and rights of both parties, governing all interactions on the platform. The operator reserves the right to amend these terms at any time, notifying users of significant changes via email or the site. Continued use after an amendment constitutes your acceptance of the revised terms.

This agreement applies to all services provided across our website and mobile applications. You acknowledge that these terms are a contractual framework regulating your activity and our duties. We act as the contracting party, and you agree to be bound by its provisions upon accessing our services. The terms cover account management, wagering activities, financial transactions, and dispute resolution.

If you participate in promotional offers, you will be subject to additional terms specific to that promotion. These terms supplement this general agreement and take precedence where they conflict. You should read those conditions carefully before claiming any bonus or entering any competition. Failure to comply with promotional conditions may result in cancellation of the offer or forfeiture of winnings.

The formation of this agreement does not require a written signature, but your actions constitute explicit consent. We rely on your compliance with these terms to maintain the integrity of our platform. You must ensure that you have the capacity to enter into this contract under applicable law. If you are unable to do so for any reason, you must not proceed with registration or wagering.

We are required by law to verify the identity of all account holders before allowing withdrawals. This process helps prevent fraud, money laundering and other illegal activities on the platform. You must cooperate fully by providing requested documentation in a timely manner. We may ask for copies of your passport, utility bills, or bank statements to confirm your identity.

In some cases, we may also require proof of the source of your funds to ensure deposits are legitimate. Failure to provide the requested information may result in the withholding of withdrawals until verification is complete. We take these obligations seriously and will not process transactions until they are satisfied. This protects both you and the integrity of our platform.

If you fail to verify your identity within a reasonable period, we may close your account and return any remaining balance. This applies where persistent non-cooperation prevents us from fulfilling our regulatory duties. You will not be entitled to any winnings that may have accrued during the period of non-compliance. We may also report the account to relevant authorities if we suspect suspicious activity.

We may update our verification requirements from time to time in response to changes in regulatory expectations. You will be notified of any significant changes and given an opportunity to comply before your account is affected. Your cooperation ensures that we can continue to provide secure and compliant services to all users. This is a shared responsibility that benefits both the operator and the player.

Funds deposited into your account must originate from a payment method registered in your own name. We do not accept third-party payments or deposits made on behalf of another person. This rule applies to all payment methods available on our platform, including Visa, Mastercard and Skrill. You must also ensure that the account used for withdrawal is the same as the one used for deposit.

Withdrawals are ordinarily processed using the same route as the original deposit. If the deposit method is no longer available, we may offer alternative withdrawal options such as Bank Transfer and Skrill. We will notify you in advance if there are any changes to available payment methods. All transactions are subject to our standard processing times and any applicable fees.

We do not extend credit to players and all wagers must be funded by deposited funds or bonus credit. This ensures that you do not incur debt or spend money you do not have. Deposits are processed immediately or within a short timeframe depending on the payment method used. You must maintain a sufficient balance to cover any wagers you place.

Accounts that remain inactive for a prolonged period may be classified as dormant. We may apply a fee or charge to such accounts after a specified period of inactivity. You will be notified before any charge is applied and given an opportunity to reactivate your account. Dormant accounts may also be subject to periodic balance checks to ensure compliance with our policies.

Promotional offers such as the SEK 500 are subject to additional terms that supplement these general conditions. You must read and understand those terms before claiming any bonus or entering any competition. Bonus funds remain the property of the operator until any staking condition is satisfied. You are required to wager the bonus amount a specified number of times before any winnings can be withdrawn.

We monitor for irregular play patterns or stake strategies designed solely to clear bonus requirements. If we identify such activity, we may void the bonus and any winnings derived from it. This includes coordinated claiming across multiple accounts or the use of automated betting systems. You must play in a natural and honest manner to comply with our terms.

Bonus funds may have an expiration date and may be forfeited if not used within the specified period. This applies to both the bonus amount and any winnings derived from it. You must check the terms of each promotion to understand the time limits and wagering requirements. Failure to meet these conditions within the timeframe may result in the loss of the bonus and associated winnings.

We may adjust promotional terms at any time and will notify you of any significant changes. This includes changes to bonus amounts, wagering requirements or other conditions. Your continued use of the platform after an amendment constitutes acceptance of the new terms. We do not guarantee that any promotion will remain available or unchanged for any period.

We are not liable for any errors or omissions in the information provided on our platform. This includes mispriced markets, technical malfunctions or other obvious mistakes. If we identify such an error, we may void any affected wagers and reverse any resulting balances. This applies regardless of whether you were aware of the error at the time of placing the bet.

We may suspend or close your account if you breach these terms or engage in prohibited conduct. This includes activities such as bonus abuse, money laundering or fraud. You will be notified of any suspension and given an opportunity to respond if appropriate. We may also close your account at any time for any reason, provided we comply with applicable law.

You may close your own account at any time by contacting customer support or using the self-exclusion feature. This will terminate your access to the platform and prevent any further wagers or transactions. Your account will remain closed for a minimum period as specified in our responsible gaming policies. You may request reactivation after the minimum period has elapsed, subject to our approval.

In the event of a dispute over the treatment of an account or wager, we will investigate the matter thoroughly. This includes reviewing all relevant records and consulting with relevant parties as necessary. We will provide you with a written response detailing our findings and any corrective action taken. If you remain dissatisfied, you may escalate the complaint to an independent body for review.

We limit our liability to the fullest extent permitted by law and do not exclude any liability that cannot be lawfully excluded. This includes liability for death, personal injury or fraud. You agree to indemnify us against any claims arising from your breach of these terms or your use of the platform. You must take responsibility for your own actions and any consequences that may result from them.

You may raise a complaint by contacting our customer support team through the contact details provided on our website. We will investigate your complaint and provide a written response within a reasonable timeframe. If you remain dissatisfied, you may escalate the matter to an independent dispute resolution body. This ensures that all complaints are handled fairly and in accordance with applicable procedures.

These terms are governed by the laws of the jurisdiction in which Winsly operates. Any disputes arising from this agreement will be subject to the exclusive jurisdiction of the courts of that jurisdiction. You may have local consumer protection laws that provide additional rights or remedies. We will comply with all applicable laws and regulations in the performance of our duties.

If any provision of these terms is found to be invalid or unenforceable, it will be severed and the remaining terms will continue in full force. This ensures that the agreement remains effective even if one part is challenged. You agree to accept the remaining provisions as if the invalid provision had not been included. This is a standard clause that protects the integrity of the entire agreement.